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Home > Member Info > Security Center > Childrens' Online Privacy Protection

Childrens' Online Privacy Protection

In adherence to the Children’s Online Privacy Protection Act, we do not allow children under the age of 13 to use Online Banking, unless it’s a joint account with an adult. To learn more about the Children’s Online Privacy Protection Act (COPPA), visit

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To access Digital Banking from both your mobile phone and desktop computer, your username must be at least 8 characters. Username is not your name but online ID and is not case sensitive. Password is case sensitive and must be at least 8 characters - at least 1 number, at least 1 lowercase letter and at least 1 uppercase letter. If your existing username is less than 8 characters, please replace it to meet the minimum requirement. For support please us call at 800-300-9728 (M-F). Watch our tutorial videos